FAQ

How long does delivery take?
Orders are processed within 1-3 business days.
Can I return my order?


Please see our Refund Policy for full details.


How do I track my order?


You’ll receive a tracking number via email once your order ships.


What payment methods do you accept?


We accept all major credit/debit cards and online payments.


Are your hair products authentic?


Yes! All Tluxe Hairs products are 100% premium quality.