Privacy Policy

At Tluxe Hairs, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store or make a purchase.

Information We Collect

We may collect the following information when you interact with our store:

Name, email address, phone number, and delivery address
Payment information (processed securely — we do not store card details)
Order history and browsing behaviour on our site
Device and browser information for analytics purposes

How We Use Your Information

Your information is used to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Send promotional emails and offers (you may opt out at any time)
Improve our website and shopping experience

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping partners) solely to fulfil your order.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which provides industry-standard security.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You can disable cookies in your browser settings, though this may affect some site functionality.

Your Rights

You have the right to access, update, or request deletion of your personal data at any time. To exercise these rights, please contact us via our Contact Us page.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: June 2026